Oyekid Sales Policy

Thank you for choosing OyeKid Bikes. We truly appreciate your trust in our kids’ bicycles, designed with safety, comfort, and durability in mind. Our goal is to ensure you have a smooth and satisfying experience while exploring, evaluating, and purchasing products from oyekidbikes.com or through our authorised sales channels.

By placing an order or purchasing from OyeKid Bikes, you agree to the terms and conditions outlined below, along with our Privacy Policy and Terms of Use.


Returns, Refunds & Exchanges

  • OyeKid Bikes follows a strict no-return and no-exchange policy.

  • Products once sold are not eligible for return, refund, or exchange under any circumstances, except in the case of a verified manufacturing defect.

  • Issues arising due to wear and tear, improper use, mishandling, incorrect assembly, accidental damage, or normal usage are not considered manufacturing defects.

  • If you believe your product has a manufacturing defect, you must contact OyeKid Bikes Customer Support within the specified warranty period, along with clear photos/videos and proof of purchase.

  • All claims will be inspected and approved solely at the discretion of OyeKid Bikes.


Manufacturing Defect & Warranty

  • OyeKid Bikes provides a limited manufacturer warranty against manufacturing defects in materials or workmanship.

  • Warranty coverage does not include consumable parts, accessories, tyres, tubes, brake pads, chains, paint finish, or damage caused by misuse or improper maintenance.

  • Any unauthorised modification or alteration to the bicycle will void the warranty.

  • Approved warranty claims may result in repair or replacement of the defective part, not a full product replacement or refund.


Pricing & Price Changes

  • OyeKid Bikes reserves the right to change product prices at any time without prior notice.

  • Price changes will not affect orders that have already been confirmed.

  • In case of an incorrect price displayed due to a technical or typographical error, OyeKid Bikes reserves the right to cancel the order and refund the paid amount.


Payment Options

  • We offer multiple secure payment methods available on our website.

  • Full payment must be made at the time of placing the order.

  • OyeKid Bikes reserves the right to verify payment details and customer identity before order processing.


Order Acceptance & Cancellation

  • Order confirmation does not guarantee acceptance.

  • OyeKid Bikes reserves the right to accept, reject, or cancel any order due to stock unavailability, pricing errors, or suspected misuse.

  • If an order is cancelled after payment, the paid amount will be refunded as per standard banking timelines.


Shipping & Delivery

  • We currently deliver only to serviceable PIN codes within India.

  • Delivery timelines are estimates and may vary due to logistics, weather conditions, or other external factors.

  • Once the product is delivered and accepted, the risk of damage or loss transfers to the customer.

  • Please inspect the package at the time of delivery and report visible transit damage immediately.


Product Usage & Safety

  • OyeKid Bikes are designed for children and must be used under adult supervision.

  • Always follow the recommended age, height, and usage guidelines provided with the product.

  • Improper use may lead to damage or injury and is not covered under warranty.


Consumers Only

  • OyeKid Bikes sells products strictly for personal use by end consumers.

  • We reserve the right to refuse or cancel orders suspected to be for resale or commercial purposes.


Product Availability

  • Product availability is subject to stock levels.

  • In rare cases where an ordered product cannot be fulfilled, the order will be cancelled and the full amount refunded.


GST & Tax Information

  • Customers are responsible for providing accurate GST details, if applicable.

  • GST invoices will be issued based on the information provided at checkout.

  • OyeKid Bikes will not revise GST invoices once issued.

  • Any applicable taxes, including GST and statutory charges, will be charged as per Indian law.

Oyekid Sales Policy

Thank you for choosing OyeKid Bikes. We truly appreciate your trust in our kids’ bicycles, designed with safety, comfort, and durability in mind. Our goal is to ensure you have a smooth and satisfying experience while exploring, evaluating, and purchasing products from oyekidbikes.com or through our authorised sales channels.

By placing an order or purchasing from OyeKid Bikes, you agree to the terms and conditions outlined below, along with our Privacy Policy and Terms of Use.


Returns, Refunds & Exchanges

OyeKid Bikes follows a strict no-return and no-exchange policy.

Products once sold are not eligible for return, refund, or exchange under any circumstances, except in the case of a verified manufacturing defect.

Issues arising due to wear and tear, improper use, mishandling, incorrect assembly, accidental damage, or normal usage are not considered manufacturing defects.

If you believe your product has a manufacturing defect, you must contact OyeKid Bikes Customer Support within the specified warranty period, along with clear photos/videos and proof of purchase.

All claims will be inspected and approved solely at the discretion of OyeKid Bikes.


Manufacturing Defect & Warranty

OyeKid Bikes provides a limited manufacturer warranty against manufacturing defects in materials or workmanship.

Warranty coverage does not include consumable parts, accessories, tyres, tubes, brake pads, chains, paint finish, or damage caused by misuse or improper maintenance.

Any unauthorised modification or alteration to the bicycle will void the warranty.

Approved warranty claims may result in repair or replacement of the defective part, not a full product replacement or refund.


Pricing & Price Changes

OyeKid Bikes reserves the right to change product prices at any time without prior notice.

Price changes will not affect orders that have already been confirmed.

In case of an incorrect price displayed due to a technical or typographical error, OyeKid Bikes reserves the right to cancel the order and refund the paid amount.


Payment Options

We offer multiple secure payment methods available on our website.

Full payment must be made at the time of placing the order.

OyeKid Bikes reserves the right to verify payment details and customer identity before order processing.


Order Acceptance & Cancellation

Order confirmation does not guarantee acceptance.

OyeKid Bikes reserves the right to accept, reject, or cancel any order due to stock unavailability, pricing errors, or suspected misuse.

If an order is cancelled after payment, the paid amount will be refunded as per standard banking timelines.


Shipping & Delivery

We currently deliver only to serviceable PIN codes within India.

Delivery timelines are estimates and may vary due to logistics, weather conditions, or other external factors.

Once the product is delivered and accepted, the risk of damage or loss transfers to the customer.

Please inspect the package at the time of delivery and report visible transit damage immediately.


Product Usage & Safety

OyeKid Bikes are designed for children and must be used under adult supervision.

Always follow the recommended age, height, and usage guidelines provided with the product.

Improper use may lead to damage or injury and is not covered under warranty.


Consumers Only

OyeKid Bikes sells products strictly for personal use by end consumers.

We reserve the right to refuse or cancel orders suspected to be for resale or commercial purposes.


Product Availability

Product availability is subject to stock levels.

In rare cases where an ordered product cannot be fulfilled, the order will be cancelled and the full amount refunded.


GST & Tax Information

Customers are responsible for providing accurate GST details, if applicable.

GST invoices will be issued based on the information provided at checkout.

OyeKid Bikes will not revise GST invoices once issued.

Any applicable taxes, including GST and statutory charges, will be charged as per Indian law.